“Last
spring, I had an underground sprinkler system installed by a contractor
who, to say the least, really botched the job. I went to your company
to get advice and to see whether or not there was anything I could do to
help correct it, as the contractor refused to come out and make good on
the job. ….it is rare in this day and age to get such helpful
assistance in the business environment. This is especially so as I
recognized that your company had no responsibility for the poor
workmanship performed by the contractor. Nevertheless, your assistance
was greatly appreciated.”
Daniel J. Earnshaw, Esquire
Parker, Pallet and Earnshaw
“Anytime we have a problem Turf Equipment is the first to come out.
They’re always prompt and ready to help me.”
Harold Shaw, Sr.
Equipment Maintenance Specialist
City of Alexandria
“Turf Equipment’s service department always provides a fast response when I
call. They have very good technicians and always follow up with updates
on my equipment.”
Jerzy Kaczorowski
Turf Equipment Manager
Chartwell Golf & Country Club
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Commercial Service
Turf Equipment offers its customers two state of the art service
facilities: Jessup, Maryland and Kennett Square, Pennsylvania. Each
service facility is staffed by a group of dedicated professionals and
equipped with the latest, most technologically advanced diagnostic
equipment and tools in the industry. Our technicians are trained and
certified by The Toro Company, Kohler, Briggs & Stratton and Foley
United. They have the expertise necessary to keep your equipment in
optimal condition for peak performance, and do whatever it takes to
ensure that the job is done right. Experienced service personnel will
answer your questions, make suggestions, offer assistance and perform
extensive in-shop or on-the-road preventative maintenance and repairs.
We also employ a dedicated Technical Service Advisor, equipped with a
toll free phone number, to assist customers with diagnosing &
troubleshooting issues, and scheduling road service. Whether in-shop or
on-the-road; our technicians will ensure that your equipment is
operating at the level of optimum performance that you expect and
deserve. Each service facility has a strong team of professional
technicians, with over 75 years of combined experience working within
the turf equipment repair industry. Many of our technicians have
extensive golf course experience. Having lived it, they understand and
appreciate the problems you face everyday. More importantly, they know
how to respond quickly to assist you in overcome your daily challenges.
Our technicians view themselves and our organization as “true partners,
working closely with you and your operation”.
Click
here
to Contact our Commercial Service Team
Useful Links are here:
Find Parts
Order Parts
Toro
Customer Care - Find operator manuals, service bulletins, and other
useful information from Toro.
Technician Tips - A
collection of helpful information in pdf format.
Mobile Equipment Service Technicians
Turf Equipment employs two road service technicians in our Jessup, MD facility
(southern territory) and three road service technicians in our Kennett Square,
PA facility (northern territory). These road technicians are prepared to handle
all your needs for on-site equipment repairs. In addition to road service
technicians, (southern territory only) toll free phone technical assistance is
offered, utilizing a dedicated Technical Service Advisor. This factory trained
professional will answer all of your equipment repair related questions;
troubleshoot, diagnose and suggest corrective action steps to assist you with
solving equipment problems. When additional assistance is required, he will
schedule a road service technician to visit your site to complete needed
repairs.
Scott Ward – Southern Territory – Began his career at Turf
Equipment in 2006 after working as the equipment manager at Fountain Head
Country Club. Scott spent 18 years in the military, managing their equipment
fleet. Three of those years were spent at the Presidential getaway, Camp David.
Scott’s territory includes western and southern Maryland, Virginia and West
Virginia. You may contact Scott by calling our Technical Service Advisor at
866-453-6681.
Kevin Whitmore – Southern Territory – Began his career at Turf
Equipment in 2003 after working as the equipment manager at Rolling Road Golf
Club and spending four years at Towson Golf and Country Club. Kevin excelled in
our Jessup service shop and in 2007 transitioned to a road service. Kevin’s
territory includes central Maryland, the Eastern Shore and Delaware. You may
contact Kevin by calling our Technical Service Advisor at 866-453-6681.
Dave Bookheimer – Northern Territory – Began
his career at Turf Equipment in 1990 having devoted most of his working career
in the turf equipment field. Dave has over 20 years of Toro distributor
experience. You may contact Dave by calling our Technical Service Advisor at 866-453-6681.
Rich Bolmarcich – Northern Territory – Began his career at Turf
Equipment in 1993 after working for six years as the equipment manager / head
mechanic at Spring Mill Golf Course. You may contact Rich by calling our Technical Service Advisor at 866-453-6681.
Click here to set up and appointment with one of our Mobile Equipment Service Technicians
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Mobile Irrigation Service
Technicians
 Turf Equipment employs three factory-trained service technicians,
Mike Richard, covering Virginia, Blaine Oxyer, covering Maryland,
and, Steve Carpenter covering Pennsylvania, Delaware and New
Jersey. They are available to help you if you’ve encountered a
frustrating service issue. Our vans are stocked with an endless
array of troubleshooting and service equipment. From central control
systems, to lost valves, to inoperable Otterbine aerators, these
people are a resource for you.
|
Steve Carpenter -
215-280-8580;
Steve has been with Turf Equipment and Supply Company since 2000,
after working for several years as an assistant superintendent and
superintendent in the Philadelphia Metro area. Steve is a 1988
graduate of the Rutgers Turf program. Steve’s territory includes
DE, NJ and PA
|
Blaine Oxyer –
443-790-0031;
Started at Turf Equipment in 2002, after graduating
from the University of Maryland, Institute of Applied Agriculture and
working as an Assistant Superintendent at The Elkridge Club. Blaine’s
territory includes on-site irrigation repair for Maryland and Delaware.
|
| Mike Richard
–
443-250-2778:
Started at Turf Equipment in 1993, after working
for several years as an irrigation contractor. Mike’s territory includes
on-site irrigation repair for northern Virginia and West Virginia.
|
I. A.
Certified Designers
| |
 Our three full-time I A Certified designers are available to design,
specify, and prepare bid documents for your new irrigation system. Our
extensive dealings with local contractors allow us to refer a
professional, qualified installer so your system goes in how you want
it. Planning for the future? We can provide critical design and budget
information. |
Click here
to contact Irrigation Design.
Customer Service
Customer Service is the life blood of all great organizations and the team at
Turf Equipment and Supply continues to strive to meet the needs and high
expectations of all our customers. Our veteran team is committed to providing
value added services to all customers in the form of a knowledgeable and
courteous staff, unsurpassed technical expertise and the willingness to solve
all problems, working until customers are completely satisfied. Exceptional
customer service is our mission – please call us at 888-384-8676 and let us be
your parts and service solution provider.
Base Phone No. 888-384-8676
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Chuck Brown |
Extension
4201 |
Steve Nickol
|
Extension 3983 |
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Jack Brahan |
Extension
4403 |
Enos Sage |
Extension 3847 |
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Andy Donelson
|
Extension
3962 |
Mike Salamon |
Extension 3981 |
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Bart Gowen
|
Extension 3979 |
Mike Smith |
Extension
4505 |
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Doug Henning
|
Extension
3960 |
Melissa Zimmerman |
Extension 3826 |
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Peter Michos |
Extension 3968 |
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